About us

NexGen is a world-class outsourcing service center with a number of locations in Egypt and our main office in New York City.

black flat screen tv on white wall
black flat screen tv on white wall

18+

5

Years of experience

Happy clients

At NexGen, our primary focus is to deliver cost-effective services across multiple market sectors in the United States, Canada, and Australia. By leveraging the latest and most advanced technology, we ensure that our clients benefit from our expertise and industry knowledge, enabling us to develop cutting-edge business solutions that maximize their return on investment.

At NexGen, we specialize in Inbound Customer Service, Technical Support, Accounting Services, and more. To maintain the highest quality standards, we have achieved PCI compliance certification from the PCI Security Standards Council.

NexGen Mission

The mission of NexGen BPO is to assist companies in optimizing their operations for maximum productivity and profitability. As part of NexGen, the largest personal lines agency in the U.S., we achieve success by offering transformative tools that help businesses drive customer growth and increase revenue, at costs that can hardly be found elsewhere.

NexGen Vision

Our exceptional business solutions are delivered with unwavering consistency and reliability, simplifying the lives of our clients. Through our contact services, our clients will gain a competitive edge, become industry leaders, and achieve high returns on their investments.

NexGen Values

Nexgen Core Values and Aspects:

  1. Our Core Values and Aspects:

    • Honesty.

    • Integrity.

    • Teamwork.

    • Honor/Hardwork.

    • Approachability.

    • Results-driven.

    • Determination.

  2. Our Commitments:

    • Exceeding client expectations.

    • Meeting deadlines.

    • Encouraging creativity, growth, and innovation.

    • Providing the highest quality, most reliable, and secure technology at unbeatable rates.